|
|
As you know, you should never underestimate the need for information, or the importance of rapid information flow that gives better customer service and provides you with stronger customer relationships. DCIX provides an invaluable information advantage by enabling your company to be the first-to-know if something happens during delivery. The capability to simultaneously act, inform and present alternative solutions to your customers just after a system deviation occurs is invaluable to your customer relations. Something that these customers know and can.
SKF - CUSTOMER CASE
Improved customer service was an SKF goal during the early 1990s, one reason being that they had product availability problems, while the existence of separate warehouses for each sales company meant high distribution costs. A Regional WareHouse was established and inventory consolidated to one and the same place, which became...
Click here to download [PDF 1.4 MB]
ERICSSON - CUSTOMER CASE
It is not just the ability of Ericsson Distribution Logistics to reach every corner of the globe that impresses; the enormous volumes transported command equal respect. In 2007 alone, around 108 000 goods deliveries were made. A gigantic logistics apparatus like this needs to have a logistics solution in place that supplies them with tools to control...
Click here to download [PDF 1.0 MB]
NOKIAN TYRES - CUSTOMER CASE
Nokian Tyres, a company specialized in developing and distributing tyres for the Nordic market, invested in a Logistic Management System. The aim was to improve customer services and optimize their supply chain management. After implementing a notification system, changing carriers and shifting to a new ERP, Nokian Tyres strengthened their...
Click here to download [PDF 1.7 MB]
SANDVIK SMC - CUSTOMER CASE
With operations in 130 countries, the logistics function at Sandvik SMC has a tough job managing 170 000 shipments per year. High delivery precision and fast shipments are key competitive assets. Planning, bookings and follow-up of SMC’s shipments from its central warehouses in Europe are currently being managed via a control tower, and...
Click here to download [PDF 2.8 MB]
Contact us! Call: +46 8 555 183 00 or e-mail dcix@unitedlog.com
|